We speak of value-added services when we talk about additional services that go beyond the actual logistics process and offer our customers or the products added value. These include, for example, special packaging, labeling, assembly, repair or customer-specific adaptations.
With this offer, we supplement your logistics processes that go beyond the normal standard services.
Advantages of value-added services for our customers
-
Individual solutions: Customized services provide our customers with services that are tailored to their specific needs.
-
Quality improvement: Value Added Services enable an improvement in product or service quality, which leads to greater satisfaction.
-
Efficiency and convenience: additional services simplify the customer process and save time. For example, we offer delivery, installation or maintenance as part of the overall package.
-
Competitive advantage: You not only receive first-class logistics services, but also real added value.
-
Long-term customer loyalty: Our customers are delighted with this service. This has enabled us to build up long-term customer loyalty.
How can value-added services be implemented?
-
Product customization: Customized processing of products or services according to your requirements.
-
Customer support: We offer you additional customer service around the clock or extended support options.
-
Free additional services: Free training, installation services or maintenance services to complement the main product.
-
Consulting and expertise: Benefit from additional consulting services or expert knowledge.
Conclusion
Value Added Services go beyond the ordinary and offer customers real added value.